1. Simulate Real-World Usage: Telecom test automation should mimic actual customer usage by simulating actions like making calls, sending messages, browsing the web, streaming video and more. This builds confidence that services will work as expected when live.
2. Focus on Critical Business Scenarios: Identifying and automating critical customer journeys and business scenarios should be a top priority. Examples include processes like new activations, feature upgrades, bill payments, and call centre experiences. Concentrate your automation efforts on high-priority workflows to maximize efficiency.
3. Leverage Service Virtualization: In cases where dependent systems are inaccessible or challenging to reach, service virtualization becomes a valuable tool. By simulating these systems, such as payment gateways and provisioning systems, you enable end-to-end test automation without encountering access constraints.
4. Generate Realistic Test Data: Realism in test data is vital. Your test data should mirror real-world telecom usage patterns, encompassing subscriber profiles, network traffic, call detail records, and service plans. The accuracy of your data directly impacts the quality of your testing.
5. Adopt Cloud-Based Infrastructure: The telecom industry can benefit immensely from harnessing cloud-based solutions. These solutions can facilitate test environments, test data management, analytics, and reporting. They offer unparalleled flexibility, scalability, and efficiency for your automation efforts.
6. Continuously Expand Coverage: Your automation coverage should evolve over time, spanning various components, use cases, and network types. Invest in expanding your libraries and frameworks to enhance test creation and maintenance efficiency. Continuous growth is the path to excellence.
7. Analyze Results and Failures: In-depth analysis of automation results, especially failed tests, is essential for uncovering application defects and performance issues. By scrutinizing your findings, you can iteratively improve your automation strategy.
8. Integrate With CI/CD Pipelines: Seamlessly integrating your test automation with continuous integration/continuous deployment (CI/CD) pipelines is non-negotiable. This integration streamlines the validation process across different test environments, providing rapid feedback on software quality.

A well-designed, comprehensive, and resilient test automation framework is key to efficient QA across complex telecom systems and applications. Telecom providers that follow these best practices will reap major benefits in faster release cycles and service quality.

TestFyra provides a comprehensive range of automation services tailored to meet your requirements :

• Automation Advisory: We offer Automation Advisory services to help you analyze your challenges, identify the most suitable automation solution, and create a roadmap for implementation.
• Automation Managed Services: With our Automation Managed Services, we take on the responsibility of overseeing the entire automation implementation process, providing management, essential services, and ongoing support.
• Automation Testing Services: Our Automation Testing services enable you to assess the progress of your automation transformation at each stage. We conduct rigorous testing and deliver insightful reports and assessments to facilitate informed decisions.

Get in touch with us to learn more.